关于英文道歉信模板集锦十篇
在当今社会生活中,道歉信对我们的作用越来越大,通过道歉信,我们可以更好地解释事情发生的原因,消除误会或矛盾。怎么写道歉信才能避免踩雷呢?下面是小编帮大家整理的英文道歉信10篇,仅供参考,欢迎大家阅读。
英文道歉信 篇1
Dear Miss Nancy,
Much to my regret I was unable to keep my promise to attend your birthday party last Saturday, owing to the fact that my little son was suddenly taken ill early that day.
Hoping to see you soon.
Truly yours,
Tom
亲爱的南希小姐:
小儿上周六突然生病,因此未能应约赴生日宴,殊觉抱歉,希原谅,再见。
英文道歉信 篇2
Dear ______,
Much to my regret / I am terribly sorry that I am unable to ______ . It is mainly because at that time I will be full occupied by which is quite out of my expectation, and that conflicts with your . Therefore I am forced to adjust my schedule and cannot make my presence on your . I sincerely hope that you will enjoy a good time. By the way, can we have dinner together some time next week? I hope to see you soon. I am really sorry again and I trust that you will understand.
Yours sincerely,
xx
英文道歉信 篇3
Dear XXX:
We felt very sorry to say that we could not provide the timely and circumspect service for you as Household Electric Appliance Maintain Company .We sincerely hope you can understand us , because some of our maintaiers went to train , and some of them walked to the other place for services . Now , we really have no maintainer to be sent to your home .For this , we said we were sorry again .And kindly please you may rest assure that we will send our maintainers to go to your home for maintain services next Monday .
Best regards! Wang Hao Manager
英文道歉信 篇4
To: xxx
Subject: Missing Order
Dear Mr Gatt,
I am sorry to hear about the problems you have been experiencing with the order you placed with us on the 23rd January.[1] I cannot as yet say who is at fault but I assure you there will be a full investigation.[2] Moyra Brown, who is our production assistant, will contact you shortly to arrange suitable compensation for the inconvenience that has been caused.[3]
I would like to apologise once more.
Yours sincerely,
George Hili
英文道歉信 篇5
Dear Miss ,
I’m your student Tian Chen. Today I’m writing this letter to apologize for my absenteeism in your class with the mood of repentant and ashamed. I have already known my mistake and promised that it will never ever happen again.
When I got my steps into this campus, you and other teachers warned us have to attend classes on time and there was not allowed absenting. Meanwhile I also was told that if I really have any reasonable reasons I suppose to ask for leave first. Only after I got permission can I be out of the class. I have to explain why I was out this time. One of my friends came to visit me. That friend is someone who I really care about somehow lost touch with me for quite a long time. When he arrived here was the time happen to you class began. I chose to give up that class because I can’t wait to meet him after the class as well as in my opinion there is no need to ask for leave to you just for that inadequate excuse. Even though I did that with deep compunction I still did that. That’s why the letter came to you: I’m showing my introspection of making such this mistake!
I do apologize for my absenteeism. The mistake I made run counter to my principals. I know you are angry with me. I’m so sorry to disappoint you. Moreover, as a student, to attend every class without any stupid excuses is our liability and I didn’t perform the responsibility of being a student. After that I thought for a long time and it’s going to my time to pay the price for my impulsion. I have deadly wrong information in my mind which includes three reasons:
First of all is that I don’t have much thought consciousness. If I really interested in this class would I will be absent? Definitely not. I should focus on study more meanwhile value the resources available for us right now. We will not have any classes like in campus when we go into society. How can we despise the precious chances!
Secondly, lack of respect to either you or this class which is cannot be forgiven. From now on I going to show more respect to you and the knowledge as well as pay more attention to important affairs. The lazy in my body have to be gotten rid of.
The last one is that I made a bad influence upon other students. If everyone could be absent to the class then the situation will be out of control. There is no more discipline, no more regulation, will absolutely disturb the normal instructing.
Above all, I already aware it’s a severe mistake. I promise I will behave myself much better in the future and completely eradicate this kind of things happen again. Please forgive me this time and trust me in my future!
Sincerely faithful,
Your student: Tian Chen
.
英文道歉信 篇6
游客朋友们:
首先我们真心感谢桅子花开、海星以及马来吸呀等几位网友给我们所提的意见,今年在政府论坛上有两封公开批评我们的帖子,说实在的,刚刚看到的时候,心里确实是堵得慌的,不高兴的,总觉得目前国内旅游市场大环境就是这个样子,大社不强,小社散差,从业人员服务意识、技能普遍不强等等,刚开始,我们确实给自己找了一些自我安慰的借口。
现在再认真思考这个问题,我们觉得,做为从业人员有责任、有义务,也必须为游客提供更为轻松、快乐的旅游时光。坦诚的说,今年7、8两个暑期月份下来,在我们质检回访过程中,所发现存在质量问题的,游客投诉到公司的也绝不仅此两例。
我们总结分析下来,存在质量问题的主要是散客出游群体,暑期质量问题一般容易出现在车辆空调不好,某些导游态度存在问题,以及住房条件较差等方面。目前旅行社的存在方式大体上分为三类,一类是组团旅行社,我们**就是这样类型的旅行社,面向终端客户收取客源;一类是地接旅行社,主要接待外地游客来本地旅游;第三类是同行批发旅行社,如扬州苏之旅旅行社,仪征旅行社同行受制于客源量问题,收到游客报名后,无法独立发团,只能交给这样的批发旅行社统一发团。这种现状就导至了组团旅行社对散客质量的掌控从很大程度上受制于同行批发旅行社,从某种程度上来说,仪征散客出游,选择哪家旅行社报名的差别是不大的,唯一的区别所在是旅行社经营者的思路,以及遇质量投诉后,规模大一些的旅行社对批发旅行社的牵制能力会更强一些,仅此两点而已。
关乎旅游质量还有一个很重要的点,就是导游,景点美不美,全靠导游一张嘴。好的导游除了在讲解上会更为精彩外,对于游客心理的把握能力通常也会很强,会有较强的协调沟通能力,而目前导游的生存状态基本上都是以兼职为主,这种生存状态,也从很大程度上导致了其责任心的下降,因其兼职故而也缺少有效的服务技能培训。旅行社不是不想有自己的全职导游,而是因为旅游业的季节性特别强,旺季再多导游也不够用,进入12月份以后的3个月淡季对于小旅行社而言,可能1个导游都嫌多,这个微利行业人力成本应该是最大的成本了,所以这种季节性的.特点也导致旅行社不敢、不能用过多的全职导游。我们公司目前全职导游有16名,在扬州地区算得上是规模庞大的一支导游队伍了,但也只能应对平常季节的客流量,遇上旺季,也只能望洋兴叹,比如贴子中所提到的西安团队,就是一个主要由兼职导游带队的团队。
从我们自身的角度来讲,我们必须认真反思这个行业,认真反思自已,如果不能真正将客户赢这个第一戒写到我们每个员工心里去,**旅行社终将被市场淘汰。从上周起,我们已经开始在竭尽全力探讨游客旅游体验的问题,我们希望尽快将我们的服务意识、服务技能,迅速从对人的服务,提升至对客户的服务。我们将尽已所能去改造现有的工作流程,我们相信,从我们做起,终将能够逐步改变旅游业的现状,终将实现给游客创造轻松快乐时光这个最终目标。当然,接下来可能还会有质量问题出现,还会有游客投诉,但我们会以最好的状态,迅速处理这类的质量问题,给游客一个尽可能满意的答复。
英文道歉信 篇7
Dear XXX,
I am so sorry that I was late to the class this morning.Although it because that I missed the bus so that I had to wait another 15 minutes for the next one,I still need to take the full responsibility for it.
If you would accept my appologize,that would be great.I promiss you that I will not be late to any class again.
Yours sincerely
Tony Blair
英文道歉信 篇8
Dear David:,
I am afraid that you will think me unpardonably negligent in not having answered your letter dated 7, December sooner, but when I have told you the reason, I trust you will be convinced that the neglect was excusable. When your letter arrived, I was just in Hong Kong. As my family could not forward it to me during my absence, it has been, therefore, lying on my desk until the moment when I took it up. Now the first thing I have to hasten to do is to write to you these few lines to express my deep regret.
yours,
Sara
英文道歉信 篇9
Dear Sir or Madam,
I’m writing this letter to apologize to you. I’m so sorry that we made a mistake about the shipment of vacuum cleaners.
Those vacuum cleaners we sent to you were meant to be sent to European countries, but as the old worker was retired, the new one wasn’t so experienced. Besides, the model number and the price of goods in March and July are so similar that the worker mistaken them.
I am awfully sorry for this and we promise you a replacement shipment. We will also give a 10% discount to compensate.
I do apologize for any inconvenience this may cause you and I will try my best to avoid the same accident happening again.
尊敬的先生或女士,
我写这封信是为了向你道歉。很抱歉,我们犯了一个关于真空吸尘器的错误。
我们寄给你的那些真空吸尘器本来是要寄给欧洲国家的,但是当老工人退休后,新工人就没那么有经验了。此外,3月和7月的商品价格和商品价格是如此的相似,所以工人弄错了。
非常抱歉,我们向你保证要更换一批货。我们还将给予10%的折扣以补偿。
我很抱歉给您造成的不便,我将尽力避免同样的事故再次发生。
英文道歉信 篇10
Dear Mr Smith
I am so sorry about that I didn't visit you yesterday. I am expectting you can forgive me . Yesterday, my friend LiHong got a bad cold , and nobody can take care of her .So I have to look after her and not have time to meet you .But i belive you can make sense of me . Because I am losed a important appointment ,I feel very sad. Can we have another meet ? I want to study from you very much.
Looking forward to hearing from you.
Yous,
Li Hua